Excellence in Business Communication 11th Edition Thill Test Bank

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Product Details:

• ISBN-10 ‏ : ‎ 0133544176
• ISBN-13 ‏ : ‎ 978-0133544176
• Author:   John V. Thill (Author), Courtland L. Bovee (Author)

Students need to have excellent, effective, and practical business communication skills in order to succeed in today’s business world. Excellence in Business Communicationdelivers an abundance of the most realistic model documents and tools, helping students learn business communication skills by example.

Technology, globalization, and other forces have dramatically changed the practice of business communication in recent years. The Eleventh Edition offers in-depth coverage of new and emerging media skills and concepts, as well as chapter-opening vignettes, figures, and communication cases that expose students to professional use of social media and other new technologies.

Table of Content:

Part

1: BUSINESS COMMUNICATION IN THE DIGITAL AGE.

1. Succeeding in the Social and Mobile Workplace. Part

2: THE WRITING PROCESS IN THE INFORMATION AGE.

2. Planning Business Messages.

3. Organizing and Drafting Business Messages.

4. Revising Business Messages. Part

3: CONTEMPORARY WORKPLACE COMMUNICATION.

5. Short Workplace Messages and Digital Media.

6. Positive and Neutral Messages.

7. Negative Messages.

8. Persuasive Messages. Part

4: BUSINESS REPORTS AND PROPOSALS — BEST PRACTICES.

9. Informal Reports.

10. Proposals and Formal Reports. Part

5: PROFESSIONALISM, TEAMWORK, MEETINGS, AND SPEAKING SKILLS.

11. Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings.

12. Business Presentations. Part

6: EMPLOYMENT COMMUNICATION TODAY.

13. The Job Search, Resumes, and Cover Messages.

14. Interviewing and Following Up. Appendix A: Message Formats. Appendix B: Documentation Formats. Appendix C: Correction Symbols and Proofreading Marks. Appendix D: Grammar/Mechanics Handbook [Including Confusing Words and 160 Frequently Misspelled Words]. Glossary (Available only within MindTap). Index.

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