M Business Communication 3rd Edition Rentz Test Bank
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M Business Communication 3rd Edition Rentz Test Bank
Product details:
- ISBN:1259276570
- ISBN-13:9781259276576
- Authors: Kathryn Rentz, Paula Lentz
Business Communication: A Problem-Solving Approach 2e prepares students to take charge of the communication challenges they’ll face on the job. With a focus on effective decision making, the text provides a process for analyzing communication problems and thorough support for designing successful solutions. Students will gain a realistic picture of today’s business environment, including the impacts of the pandemic and the importance of inclusive, socially responsible communication. Numerous end-of-chapter scenarios provide a wide range of opportunities for problem solving in context. This edition continues its strong coverage of style and grammar, with additional practice activities and a reference chapter that now includes sentence building. The text’s distinctive chapters on visual communication have been consolidated into one comprehensive chapter, and updated advice on the use of communication technologies has been incorporated throughout.
Table contents:
PART ONE: UNDERSTANDING BUSINESS COMMUNICATION
CHAPTER 1 Communicating in the Workplace
CHAPTER 2 Understanding the Writing Process and the Main Forms of Business Messages
PART TWO: MASTERING WRITING AND PRESENTATION BASICS
CHAPTER 3 Communicating Effectively with Visuals
CHAPTER 4 Using an Appropriate Style
PART THREE: WRITING EFFECTIVE MESSAGES
CHAPTER 5 Writing Good-News and Neutral Messages
CHAPTER 6 Writing Bad-News Messages
CHAPTER 7 Writing Persuasive Messages and Proposals
PART FOUR: WRITING EFFECTIVE REPORTS
CHAPTER 8 Researching and Writing Reports
CHAPTER 9 Writing Short Reports
PART FIVE: DEVELOPING ADDITIONAL BUSINESS COMMUNICATION SKILLS
CHAPTER 10 Communicating Orally
CHAPTER 11 Communicating in the Job Search
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