Communication and You An Introduction 1st Edition OHair Test Bank

Communication and You An Introduction 1st Edition OHair Test Bank

Product details:

• ISBN-10 ‏ : ‎ 1457638916
• ISBN-13 ‏ : ‎ 978-1457638916
• Author: Dan O’Hair

Through lively, real-life examples Communication and You encourages you to connect to and measure concepts against your own personal experiences while also examining the influences of technology, ethics, and culture.

Table contents:

1. Introducing Interpersonal Communication

What Is Communication?

What Is Interpersonal Communication?

What Is Interpersonal Communication Competence?

Issues in Interpersonal Communication

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Part One. Interpersonal Essentials

2. Considering Self

The Components of Self

The Sources of Self

Presenting Your Self

The Relational Self

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3. Perceiving Others

Perception as a Process

Influences on Perception

Forming Impressions of Others

Improving Your Perception of Others

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4. Experiencing and Expressing Emotions

The Nature of Emotion

Forces Shaping Emotion

Managing Your Emotional Experience and Expression

Emotional Challenges

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Part Two. Interpersonal Skills

5. Understanding Culture

What is Culture?

Cultural Influences on Communication

Creating Intercultural Competence

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6. Listening Actively

Listening. A Five-Step Process

The Five Functions of Listening

Understanding Listening Styles

Preventing Incompetent Listening

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7. Communicating Verbally

Characteristics of Verbal Communication

Functions of Verbal Communication

Cooperative Verbal Communication

Barriers to Cooperative Verbal Communication

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8. Communicating Nonverbally

Principles of Nonverbal Communication

Nonverbal Communication Codes

Functions of Nonverbal Communication

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9. Managing Conflict and Power

Conflict and Interpersonal Communication

Power and Conflict

Handling Conflict

Conflict Endings

Challenges to Handling Conflict

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Part Three. Interpersonal Relationships

10. Relationships with Romantic Partners

Defining Romantic Relationships

Roantic Attraction

Relationship Development and Deterioration

Maintaining Romantic Relationships

Romantic Relationship Challenges

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11. Relationships with Family Members

Defining Family

Communicating in Families

Maintaining Family Relationships

Family Relationship Challenges

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12. Relationships with Friends

The Nature of Friendship

Types of Friendship

Maintaining Friendship

Friendship Challenges

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