Administrative Professional Procedures and Skills Canadian 3rd Edition Fulton Calkins Test Bank
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Administrative Professional Procedures and Skills Canadian 3rd Edition Fulton Calkins Test Bank.
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Product Details:
- ISBN-10 : 0176532064
- ISBN-13 : 978-0176532062
- Author:
Table of contents:
- PART 1 • THE WORKPLACE AND YOU
- Professional Profile: Evan Craig
- CHAPTER 1: Entering the Workforce and Becoming a Professional
- CHAPTER 2: Managing and Organizing Yourself, Your Time, and Your Workspace
- CHAPTER 3: Working Ethically
- CHAPTER 4: Mastering Technology
- PART 2 • COMMUNICATION—THE KEY TO YOUR SUCCESS
- Professional Profile: Bonnie Rinker
- CHAPTER 5: Improving Communication Skills
- CHAPTER 6: Creating and Preparing Business Documents
- CHAPTER 7: Developing Effective Presentations
- PART 3 • ADMINISTRATIVE SUPPORT—YOUR RESPONSIBILITIES
- Professional Profile: Corina Osborne
- CHAPTER 8: Using Telecommunicationsand Workplace Collaboration Tools
- CHAPTER 9: Handling Mail and Using Reprographic Equipment
- CHAPTER 10: Maintaining Financial Records
- CHAPTER 11: Managing Physical and Electronic Records
- CHAPTER 12: Developing Customer Focus
- CHAPTER 13: Planning and Organizing Meetings and Other Events
- CHAPTER14: Arranging Business Travel
- PART 4 • PLANNING FOR YOUR FUTURE
- Professional Profile: Sarah Steinke
- CHAPTER 15: Seeking Employment
- CHAPTER 16: Becoming a Virtual Assistant
- CHAPTER 17: Leading with Confidence
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