BCOM 4th Edition Lehman Test Bank

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BCOM 4th Edition Lehman Test Bank.

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Product details:

  • ISBN-10 ‏ : ‎ 1133562248
  • ISBN-13 ‏ : ‎ 978-1133562245
  • Author: Lehman

Table of contents:

1. Establishing a Framework for Business Communication.

2. Focusing on Interpersonal and Group Communication.

3. Planning Spoken and Written Messages.

4. Preparing Spoken and Written Messages.

5. Communicating Electronically.

6. Delivering Good- and Neutral-News Messages.

7. Delivering Bad-News Messages.

8. Delivering Persuasive Messages.

9. Understanding the Report Process and Research Methods.

10. Managing Data and Using Graphics.

11. Organizing and Preparing Reports and Proposals.

12. Designing and Delivering Business Presentations.

13. Preparing Resumes and Application Messages.

14. Interviewing for a Job and Preparing Employment. Grammar and Usage Appendix. References. Index.

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