Designing and Managing Programs An Effectiveness Based Approach 5th Edition Kettner Test Bank

Part I Assessing Current Practices 1

Chapter 1 Contemporary Issues in Human Service Program Planning and Administration 3

Part II Problem Analysis/Needs Assessment 19

Chapter 2 The Contribution of Theory to Program Planning 21

Chapter 3 Understanding Social Problems 32

Addressing Social Problems 34

Stating Problems as Solutions 34

The Limitations of This Approach 35

The Need for a New Approach 37

Identifying a Social Condition 38

Defining Problems 38

Social Problems and Standards 39

Frameworks for Problem Analysis 40

Summary 43

Review Questions 44

References 44

Chapter 4 Needs Assessment: Theoretical Considerations 45

Chapter 5 Needs Assessment: Approaches to Measurement 63

Part III Planning, Designing, and Tracking the Intervention 85

Chapter 6 Selecting the Appropriate Intervention Strategy 87

Chapter 7 Organizational Mission and Program Goals, Objectives, and Activities 105

Chapter 8 Designing Effective Programs 123

Chapter 9 Designing Effectiveness-Based Information Systems 155

Part IV Calculating the Value and Cost of the Intervention 185

Chapter 10 Performance Measurement, Monitoring, and Program Evaluation 187

Chapter 11 Impact Program Evaluation and Hypothesis Testing 199

Chapter 12 Budgeting for Financial Control, Management, and Planning 211

Chapter 13 Developing Line-Item, Functional, and Program Budgeting Systems 225

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