Developing Human Service Leaders 1st Edition Harley McClaskey Test Bank
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Product details:
- ISBN-10 : 1483393100
- ISBN-13 : 978-1483393100
- Author: Deborah Harley-McClaskey
Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
Table of contents:
Part I. Leadership Development and Organizational Management at Work in the Human Services Professions
Chapter 1: Leadership in the Human Services and Workplace Vocabulary of Leaders and Managers Leadership in Human Services What is the Human Services Sector The Human Services Leader: A Snapshot The Study of Leaders in Human Services Organizations Leading a Human Services Organization Leadership Skill Sets Needed in the Human Services Profession Guiding Your Leadership Journey The Workplace Vocabulary of Leaders and Managers Speaking a New Language Borrowing Words from Other Professions Business Vocabulary Translated in Human Services Speak
Chapter 2: Theories of Leadership and Management: Building A Philosophy of Leadership The Complex Dynamics of Leading The Process of Building a Philosophy of Leadership Your Leadership PhilosophyPart II. Development of Self and Tea
Chapter 3: Self-Management: Understanding Self and Managing Conflict Understanding Self Who Am I? Understanding Styles How Leaders Use Self-Knowledge Managing Conflict The Anatomy of Style Conflict Tendencies A Different Look at Conflict Managing Yourself and Diffusing Conflict
tChapter 4: Self-Management: Attitude, Values, Ethics, and Trust Attitude Reaction to the Negative What is Your Mindset Retooling for a Growth Mindset Values The Self-Aware Leader Acting in Alignment with Values Leadership Organizational Values Ethics The Judgments We Make Defining Ethical and Unethical Behavior Establishing A Culture of Ethics Trust Becoming Trustworthy Optimal Work Environments
Chapter 5: Self-Management: Time, Personal Goals, and Organization Time Do You Really Manage Time? Find Your Target Becoming Intentional Through Planning Personal Goals Organization The Pain of Living in Chaos Where Are Your Organizational Trouble Spots? Taming the Mess
Chapter 6: Organizational Management: Team Building, Management, and Motivation Team Building Your Team Experience Work Team or Work Group High Performance Teams Management Early Learning Experiences About Managing The Job of a Good Manager Motivation Motivation Theory at Work Extrinsically or Intrinsically Motivated Finding and Maintaining Your Focus
Chapter 7: Organizational Management: How to Run a Meeting and Decision-making How to Run a Meeting Your Meeting Experience Meeting Planner and Participants Preparing for an Effective and Efficient Meeting Decision Making Your Experience with Group Decision-Making The Steps in Decision-Making The Tools of Decision-Making
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