Human Relations Interpersonal Job Oriented Skills Canadian 4th Edition DuBrin Solutions Manual
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Human Relations Interpersonal Job Oriented Skills Canadian 4th Edition DuBrin Solutions Manual.
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Human Relations Interpersonal Job Oriented Skills Canadian 4th Edition DuBrin Solutions Manual
Product details:
- ISBN-10 : 013310530X
- ISBN-13 : 978-0133105308
- Author: Andrew J. DuBrin
The fourth Canadian edition of Human Relations: Interpersonal, Job-Oriented Skills by Andrew J. DuBrin and Terri Geerinck helps readers improve their personal skills in the workplace. By improving interpersonal skills, a person has a better chance of capitalizing upon his or her other skills, and two primary approaches are used in this text to achieve this lofty goal: an emphasis on the basic concepts to enhance understand of key topics in interpersonal relations in organizations, and skill-building suggestions, exercises, and cases to improve interpersonal skills through practice.
Table contents:
Chapter 1 A Framework for Interpersonal Skill Development
Chapter 2 Understanding Individual Differences
Chapter 3 Building Self-Esteem and Self-Confidence
Chapter 4 Interpersonal Communication
Chapter 5 Interpersonal Skills for the Digital World
Chapter 6 Developing Teamwork Skills
Chapter 7 Group Problem Solving and Decision Making
Chapter 8 Cross-Cultural Relations and Diversity
Chapter 9 Resolving Conflicts with Others
Chapter 10 Becoming an Effective Leader
Chapter 11 Skills for Motivating and Helping Others
Chapter 12 Positive Political Skills
Chapter 13 Customer Satisfaction Skills
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