Human Resource Management in Public Service Paradoxes Processes and Problems 5th Edition Berman Test Bank

1. The public service heritage : people, process, and purpose
2. Legal rights and responsibilities : laws governing the workplace
3. Recruitment : from passive posting to social media networking
4. Selection : from civil service commissions to decentralized decision making
5. Position management : judicious plan or jigsaw puzzle?
6. Employee engagement : possible, probable, or impossible?
7. Compensation : vital, visible, and vicious
8. Employee-friendly policies : fashionable, flexible, and fickle
9. Training, learning, and development : exploring new frontiers
10. Appraisal : a process in search of a technique
11. Unions and the government : protectors, partners, and punishers
12. Collective bargaining : structures, strategies, and skills
13. Conclusion : the future as opportunity, not destiny

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