Human Resource Management volume 1 1st Edition Portolese Test Bank
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Product details:
- ISBN-10 : 1453319433
- ISBN-13 : 978-1453319437
- Author:
Human Resource Management by Laura Portolese Dias teaches HRM strategies and theories that any manager—not just those in HR—needs to know about recruiting, selecting, training, and compensating people.
Table of contents:
Chapter 1: The Role of Human Resources
- 1.1 Human Resource Management Day to Day
- 1.2 What Is Human Resources?
- 1.3 Skills Needed for HRM
- 1.4 Today’s HRM Challenges
- 1.5 Cases and Problems
Chapter 2: Developing and Implementing Strategic HRM Plans
- 2.1 The Value of Planning
- 2.2 Strategic Planning
- 2.3 Writing the HRM Plan
- 2.4 Tips in HRM Planning
- 2.5 Cases and Problems
Chapter 3: Diversity and Multiculturalism
- 3.1 Hiring Multicultural
- 3.2 Diversity and Multiculturalism
- 3.3 Diversity Plans
- 3.4 Multiculturalism and the Law
- 3.5 Cases and Problems
Chapter 4: Recruitment
- 4.1 Keeping Up with Growth
- 4.2 The Recruitment Process
- 4.3 The Law and Recruitment
- 4.4 Recruitment Strategies
- 4.5 Cases and Problems
Chapter 5: Selection
- 5.1 The Interview
- 5.2 The Selection Process
- 5.3 Criteria Development and Résumé Review
- 5.4 Interviewing
- 5.5 Testing and Selecting
- 5.6 Making the Offer
- 5.7 Cases and Problems
Chapter 6: Compensation and Benefits
- 6.1 Matching Compensation with Core Values
- 6.2 Goals of a Compensation Plan
- 6.3 Developing a Compensation Package
- 6.4 Types of Pay Systems
- 6.5 Other Types of Compensation
- 6.6 Cases and Problems
Chapter 7: Retention and Motivation
- 7.1 Dissatisfaction Isn’t Always about Pay
- 7.2 The Costs of Turnover
- 7.3 Retention Plans
- 7.4 Implementing Retention Strategies
- 7.5 Cases and Problems
Chapter 8: Training and Development
- 8.1 Training: Not Like It Used to Be
- 8.2 Steps to Take in Training an Employee
- 8.3 Types of Training
- 8.4 Training Delivery Methods
- 8.5 Designing a Training Program
- 8.6 Cases and Problems
Chapter 9: Successful Employee Communication
- 9.1 The Biggest Challenge
- 9.2 Communication Strategies
- 9.3 Management Styles
- 9.4 Cases and Problems
Chapter 10: Managing Employee Performance
- 10.1 A Dilemma
- 10.2 Handling Performance
- 10.3 Employee Rights
- 10.4 Cases and Problems
Chapter 11: Employee Assessment
- 11.1 A Tough Conversation
- 11.2 Performance Evaluation Systems
- 11.3 Appraisal Methods
- 11.4 Completing and Conducting the Appraisal
- 11.5 Cases and Problems
Chapter 12: Working with Labor Unions
- 12.1 Unhappy Employees Could Equal Unionization
- 12.2 The Nature of Unions
- 12.3 Collective Bargaining
- 12.4 Administration of the Collective Bargaining Agreement
- 12.5 Cases and Problems
Chapter 13: Safety and Health at Work
- 13.1 Training for Safety
- 13.2 Workplace Safety and Health Laws
- 13.3 Health Hazards at Work
- 13.4 Cases and Problems
Chapter 14: International HRM
- 14.1 Things Weren’t What They Seemed
- 14.2 Offshoring, Outsourcing
- 14.3 Staffing Internationally
- 14.4 International HRM Considerations
