Lesikars Business Communication Connecting in a Digital World 13th Edition Rentz Test Bank

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Lesikars Business Communication Connecting in a Digital World 13th Edition Rentz Test Bank

Product details:

  • ISBN-10 ‏ : ‎ 0073403210
  • ISBN-13 ‏ : ‎ 978-0073403212
  • Author: Dr. Paula Lentz

This 13th edition of Lesikar’s Business Communication: Connecting in a Digital World, by Kathryn Rentz, and Paula Lentz brings the contemporary perspective of two expert teachers to Ray Lesikar’s classic textbook. Taking a unique problem-solving approach, it integrates current technologies and trends throughout, while maintaining an emphasis on the fundamentals: careful analysis of the communication problem, development of an audience-focused solution, and clear, correct use of language and visuals. Combined with abundant realistic examples, exercises, and cases, this approach makes Lesikar one of the most pedagogically effective books in the field.

Table contents:

PART ONE: INTRODUCTION Chapter 1: Understanding Workplace Communication Chapter 2: Communicating Across Cultures
PART TWO: FUNDAMENTALS OF BUSINESS WRITING
Chapter 3: Adapting Your Words to Your Readers Chapter 4: Constructing Clear Sentences and Paragraphs Chapter 5: Writing for a Positive Effect
PART THREE: BASIC PATTERNS OF BUSINESS MESSAGES
Chapter 6: Developing Your Writing Process and Choosing the Best FormChapter 7: Getting to the Point in Good-News and Neutral Messages Chapter 8: Maintaining Goodwill in Bad-News Messages Chapter 9: Making Your Case with Persuasive Messages and Proposals Chapter 10: Conducting a Winning Job Campaign
PART FOUR: FUNDAMENTALS OF REPORT WRITING
Chapter 11: Preparing Informative and Influential Business Reports Chapter 12: Choosing the Right Type of Report Chapter 13: Conducting Research for Decision Makers
Chapter 14: Using Visuals to Make Your Point
PART FIVE: ORAL FORMS OF BUSINESS COMMUNICATION
Chapter 15: Communicating Effectively in Meetings and Conversations
Chapter 16: Delivering Oral Reports and Business Speeches PART SIX: ELEMENTS OF PROFESSIONALISM: TECHNOLOGICAL PROFICIENCY AND CORRECTNESS
Chapter 17: Leveraging Technology for Better Writing
Chapter 18: Conveying Professionalism Through Correctness
APPENDICESAPPENDIX A – Corrections for the Self-Administered Diagnostic Test of Correctness
APPENDIX B – Physical Presentation of Letters, Memos, and Reports APPENDIX C – General Grading
Symbols: Punctuation, Grammar, Number, Spelling, Proofreading Technique, Strategy, and Formatting
APPENDIX D – Grading Codes and Checklists: Messages and Reports APPENDIX E – Documentation and the Bibliography
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