Lets Communicate An Illustrated Guide to Human Communication 1st Edition Fraleigh Solutions Manual
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Lets Communicate An Illustrated Guide to Human Communication 1st Edition Fraleigh Solutions Manual.
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Product details:
- ISBN-10 : 1457606011
- ISBN-13 : 978-1457606014
- Author:
Excel in human communication in school and throughout your everyday life. Let’s Communicate gives you a strong base through real-life examples and practical skills to help you achieve successful and effective communication skills.
Table of contents:
1: Introduction to Human Communication
Communication: The Basics
Communication Defined
Contexts for Communication
The Importance of Effective Communication
Benefits of Effective Communication
Gaining Communication Competence
Principles of Communication
Communication Is Transactional
Communication Is Symbolic
Communication Can Result in Shared Meaning
Communication Should Be Ethical
Misconceptions about Communication
Communication Is Not Just Common Sense
Communication Is Not Always Positive
Communication Does Not Always End in Agreement
Communication Cannot Solve Every Problem
Chapter Review
2: Perceiving Others, Perceiving Ourselves
Perceiving Others
The Meaning of Perception
The Role of Perception in Communication
The Formation of Perceptions
Barriers to Perception and How to Overcome Them
Why Are Perceptions Often Inaccurate
Improving the Accuracy of Perceptions
Perceiving Ourselves
The Nature of Your Self-Concept
Sources of Self-Concepts
Improving Your Self-Concept
Identity Management
How We Engage in Identity Management
Objectives of Identity Management
Ethics and Identity Management
Online Identity Management
Chapter Review
3: Verbal Communication
The Nature of Verbal Communication
Language Is Rule Based
Language Is Symbolic
Language Is Literal and Figurative
Language Is Dynamic
Language Is Contextual
Verbal Communication and the Challenge of Understanding
Language Is an Imperfect Vehicle for Understanding
Problematic Language Exacerbates Misunderstandings
The Effects of Verbal Communication
Uses of Language
Abuses of Language
Guidelines for Verbal Communication
Make Your Message Clear
Make Your Message Considerate
Make Your Responses Respectful
Chapter Review
4: Nonverbal Communication
Influences on Nonverbal Communication
Culture
Gender
Technology
Functions of Nonverbal Communication
Supplementing
Repeating
Contradicting
Regulating
Substituting
Accenting
Types of Nonverbal Communication
Kinesics
Facial Expressions
Oculesics
Haptics
Proxemics
Physical Appearance
Paralanguage
Smell (Olfactics)
Chronemics
Technology and Its Impact on Nonverbal Communication
Guidelines for Communicating Nonverbal Messages Effectively
Chapter Review
5: Listening Skills
How We Listen
Listening and Hearing
Listening Styles
Overcoming External Listening Challenges
Rate of Delivery
Time
Physical Location
External Noise
The Culprits Behind Poor Internal Listening
Information Overload
Distracted Listening
Interruptive Listening
Agenda-Driven Listening
Argumentative Listening
Nervous Listening
Becoming a Better Listener
Filter Out Distractions
Focus on the Speaker
Show That You Are Listening
Helping Others Listen to You
Anticipate Ineffective Listening Before You Speak
Encourage Active Listening
When You Are the Listener
Making a Speech Critique
Giving Conversational Feedback
Chapter Review
6: Culture and Communication
What Is Culture?
Culture and Diversity
Race, Ethnicity, and Heritage
Gender and Sexual Orientation
Age
Variations in Culture: How Do They Affect Communication?
Uncertainty Avoidance
High and Low Context
Individualistic and Collectivist Cultures
Masculine and Feminine Cultures
High-Contact and Low-Contact Cultures
Power-Distance and Low-Power Distance Cultures
Assimilation, Accommodation, and Separation
Assimilation
Accommodation
Separation
Challenges to Intercultural Communication
Ethnocentrism
Prejudice
Hate and Hate Speech
Constructive Steps For Improving Intercultural Communication
Show Awareness of and Respect for Cultural Variations
Express a Willingness to Learn about and Participate in Other Cultures
Limit Ethnocentrism and Condemn Hate
Chapter Review
7: Mass and Mediated Communication
Understanding Mass Media
Entertainment and News Media
Old Media and New Media
Free Media and Paid Media
Understanding Social Media
Effects of Social Media
Anonymity, Free Speech, and Privacy Issues
Digital Divide and Net Neutrality
Media-Centric Criticism
Critical Media Theory
Agenda-Setting Theory
Suggestions for Mediated Communication
Become a Critical Consumer of Mass Media
Avoid Being Influenced by Media Depictions of “the Other”
Be Mindful about How Much Personal Information You Share on Social Media
Don’t Say Anything Online You Wouldn’t Say in Person
Consider Taking a Break to Avoid Technology Burnout
Chapter Review
8: Principles of Interpersonal Communication
Interpersonal Communication in the Dyad
The Benefits of Interpersonal Relationships
The Nature and Type of Close Dyads
Selecting a Few from the Many
The Secrets of Attraction: Noticing
The Secrets of Initiating: Opening Moves
Capturing Relational Movement
The Straightforward Path
The Turbulent Path
Self-Disclosure and Privacy
Social Penetration Theory
The Downside to Self-Disclosure
Communication Privacy Management Theory
Understanding and Managing Dialectical Tensions
Dialectical Tensions
Managing Dialectical Tensions
Chapter Review
9: Practices for Effective Interpsonal Relationships
Relational Maintenance
Common Maintenance Behaviors
Maintaining Relationships with Technology
Maintaining Different Types of Relationships
Romantic Relationships
Friendships
Workplace Relationships
Five General Guidelines for Maintaining Relationships
Embrace Your Agency
Meet Connecting Bids
Take Action Based on Knowledge
Nurture Mutual Commitment
Don’t Fear Uncertainty
Managing Interpersonal Conflict
What Is Interpersonal Conflict?
Common Causes of Conflict
Benefits of Interpersonal Conflict
Styles and Patterns of Conflict
Six Conflict Styles
Unhealthy Conflict Patterns
Staying Respectful, Strong, and Positive in Conflict
Accept Cyclical Conflict
Monitor Your Emotions
Express Criticisms Gently and Respectfully
Engage in Conflict with Positive Expectations
Keep Positivity in Balance with Negativity
Chapter Review
10: Principles of Group Communication
Small Group Characteristics
Small Group Communication
Types
Group size
Advantages of Small Groups
Diverse Perspectives
Multiple Resources
Commitment
Small Group Dynamics
Small Group Roles
Group Development
Cultural Diversity
Individualistic and Collectivist
Power Distance
Uncertainty Avoidance
High and Low Context
Masculine and Feminine
Mindful Communication
Small Group Communication in the Digital Age
Technology for Group Meetings
Technology for Group Work and Document Sharing
Guidelines for Using Technology for Group Work
Effective Participation in a Small Group
Prepare for Group Meetings
Listen Interactively
Participate, Don’t Dominate
Fulfill Your Commitments
Use Technology to Your Advantage
Encourage a Positive Climate with Politeness and Authenticity
Chapter Review
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