Management of a Sales Force 12th Edition Spiro Test Bank
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Management of a Sales Force 12th Edition Spiro Test Bank
Product details:
- ISBN-10 : 007352977X
- ISBN-13 : 978-0073529776
- Author: Rosann L. Spiro, William J. Stanton, Gregory A. Rich
PART I: Introduction to Sales Force Management
1: The Field of Sales Force Management
2: Strategic Sales Force Management
3: Personal Selling Process
PART II: Organizing, Staffing, and Training a Sales Force
4: Sales Force Organization 5: Profiling and Recruiting Salespeople
6: Selecting and Hiring Applicants
7: Developing, Delivering, and Reinforcing a Sales Training Program
PART III: Directing Sales Force Operations
8: Motivating a Sales Force
9: Sales Force Compensation
10: Sales Force Quotas & Expenses
11: Leadership of a Sales Force
PART IV: Sales Planning
12: Sales Forecasting and Developing Budgets
13: Sales Territories
PART V: Evaluating Sales Performance
14: Analysis of Sales Volume
15: Marketing Cost and Profitability Analysis
16: Evaluating a Salesperson’s Performance
17: Ethical and Legal Responsibilities of Sales Managers
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