Managing the Information Technology Resource 1st Edition Luftman Test Bank
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Managing the Information Technology Resource 1st Edition Luftman Test Bank.
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Managing the Information Technology Resource 1st Edition Luftman Test Bank
Product details:
- ISBN:0130351261
- ISBN-13:9780130351265
- Author: Jerry Luftman, Christine V Bullen, Carl Neumann
Table contents:
Preface.
Contributors.
I. ALIGNMENT.
1. Introduction.
2. Achieving Strategic Alignment.
3. Assessing Strategic Alignment Maturity.
II. PARTNERSHIP.
4. The Role of the CIO.
III. TECHNOLOGY.
5. Strategic, Tactical & Operational IT Processes.
6. IT Planning.
7. Managing Emerging Technologies.
IV. HUMAN RESOURCES.
8. Organizing IT.
9. Human Resource (H/R) Considerations.
10. Managing IT Change.
V. GOVERNANCE.
11. IT Governance.
VI. COMMUNICATIONS.
12. IT-Business Communications.
VII. METRICS.
13. Measuring, Reporting, and Controlling.
14. The Value of IT.
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