Marketing For Hospitality And Tourism 6th Edition Kotler Solutions Manual

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Marketing For Hospitality And Tourism 6th Edition Kotler Solutions Manual.

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Product details:

  • ISBN-10 ‏ : ‎ 0132784025
  • ISBN-13 ‏ : ‎ 978-0132784023
  • Author: Philip T. Kotler, John T. BowenJames Makens Ph.D. 
    Marketing for Hospitality and Tourism, 6e is the definitive source for hospitality marketing courses. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the most frequent adoption for the course. Developed with extensive student and professor reviews, this edition includes new coverage of social media, discussion of current industry trends, and hands-on application assignments.

Table of contents:

Part 1: Understanding the Hospitality and Tourism Marketing Process

1. Introduction: Marketing for Hospitality and Tourism

2. Service Characteristics of Hospitality and Tourism Marketing

3. The Role of Marketing in Strategic Planning

Part 2: Developing Hospitality and Tourism Marketing Opportunities and Strategies

4. The Marketing Environment

5. Marketing Information Systems and Marketing Research

6. Consumer Markets and Consumer Buying Behavior

7. Organizational Buyer Behavior of Group Market

8. Market Segmentation, Targeting, and Positioning

Part 3: Developing the Hospitality and Tourism Marketing

9. Designing and Managing Products

10. Internal Marketing

11. Building Customer Loyalty through Quality

12. Pricing Products: Pricing Considerations, Approaches, and Strategy

13. Distribution Channels

14. Promoting Products: Communication and Promotion Policy and Advertising

15. Promoting Products: Public Relations and Sales Promotion

16. Electronic Marketing: Internet Marketing, Database Marketing, and Direct Marketing

Part 4: Managing Hospitality and Tourism Marketing

17. Professional Sales

18. Destination Marketing

19. Next Year’s Marketing Plan

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