MGMT 10th Edition Williams Test Bank

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MGMT 10th Edition Williams Test Bank.

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Product details:

  • ISBN-10 ‏ : ‎ 1337116750
  • ISBN-13 ‏ : ‎ 978-1337116756
  • Author:  Chuck Williams (Author)

Learn your Principles of Management Course YOUR Way with MGMT! MGMT’s easy-reference, paperback textbook presents course content through visually-engaging chapters as well as Chapter Review Cards that consolidate the best review material into a ready-made study tool. With the textbook or on its own, MGMT Online allows easy exploration of MGMT anywhere, anytime – including on your device! Collect your notes and create StudyBits� from interactive content as you go to remember what’s important. Then, either use preset study resources, or personalize the product through easy-to-use tags and filters to prioritize your study time. Make and review flashcards, review related content, and track your progress with Concept Tracker, all in one place and at an affordable price!

Table of contents:

Part 1: Introduction to Management

Chapter 1: Management

1-1 Management Is . . .

1-2 Management Functions

1-3 Kinds of Managers

1-4 Managerial Roles

1-5 What Companies Look for in Managers

1-6 Mistakes Managers Make

1-7 The Transition to Management: The First Year

1-8 Competitive Advantage through People

Chapter 2: The History of Management

2-1 The Origins of Management

2-2 Scientific Management

2-3 Bureaucratic and Administrative Management

2-4 Human Relations Management

2-5 Operations, Information, Systems, and Contingency Management

Chapter 3: Organizational Environments and Cultures

3-1 Changing Environments

3-2 General Environment

3-3 specific Environment

3-4 Making Sense of Changing Environments

3-5 Organizational Cultures: Creation, Success, and Change

Chapter 4: Ethics and Social Responsibility

4-1 Workplace Deviance

4-2 U.S. Sentencing Commission Guidelines for Organizations

4-3 Influences on Ethical Decision Making

4-4 Practical Steps to Ethical Decision Making

4-5 To Whom Are Organizations Socially Responsible?

4-6 For What Are Organizations Socially Responsible?

4-7 Responses to Demands for Social Responsibility

4-8 Social Responsibility and Economic Performance

Part 2: Planning

Chapter 5: Planning and Decision Making

5-1 Benefits and Pitfalls of Planning

5-2 How to Make a Plan That Works

5-3 Planning from Top to Bottom

5-4 Steps and Limits to Rational Decision Making

5-5 Using Groups to Improve Decision Making

Chapter 6: Organizational Strategy

6-1 Sustainable Competitive Advantage

6-2 Strategy-Making Process

6-3 Corporate -Level Strategies

6-4 Industry-Level Strategies

6-5 Firm-Level Strategies

Chapter 7: Innovation and Change

7-1 Why Innovation Matters

7-2 Managing Innovation

7-3 Organizational Decline: The Risk of Not Changing

7-4 Managing Change

Chapter 8: Global Management

8-1 Global Business, Trade Rules, and Trade Agreements

8-2 Consistency or Adaptation?

8-3 Forms for Global Business

8-4 Finding the Best Business Climate

8-5 Becoming Aware of Cultural Differences

8-6 Preparing for an International Assignment

Part 3: Organizing

Chapter 9: Designing Adaptive Organizations

9-1 Departmentalization

9-2 Organizational Authority

9-3 Job Design

9-4 Intraorganizational Processes

9-5 Interorganizational Processes

Chapter 10: Managing Teams

10-1 The Good and Bad of Using Teams

10-2 Kinds of Teams

10-3 Work Team Characteristics

10-4 Enhancing Work Team Effectiveness

Chapter 11: Managing Human Resource Systems

11-1 Employment Legislation

11-2 Recruiting

11-3 Selection

11-4 Training

11-5 Performance Appraisal

11-6 Compensation and Employee Separation

Chapter 12: Managing Individuals and a Diverse Workforce

12-1 Diversity: DifferencesThat Matter

12-2 Surface-Level Diversity

12-3 Deep-Level Diversity

12-4 Managing Diversity

Part 4: Leading

Chaspter 13: Motivation

13-1 Basics of Motivation

13-2 Equity Theory

13-3 Expectancy Theory

13-4 Reinforcement Theory

13-5 Goal-SettingTheory

13-6 Motivating with the Integrated Model

Chapter 14: Leadership

14-1 Leaders versus Managers

14-2 Who Leaders Are and What Leaders Do

14-3 Putting Leaders in the Right Situation: Fiedler’s Contingency Theory

14-4 Adapting Leader Behavior: Path-Goal Theory

14-5 Adapting Leader Behavior: Normative Decision Theory

14-6 Visionary Leadership

Chapter 15: Managing Communication

15-1 Perception and Communication Problems

15-2 Kinds of Communication

15-3 Managing One-on-One Communication

15-4 Managing Organization-Wide Communication

Part 5: Controlling

Chapter 16: Control

16-1 The Control Process

16-2 Control Methods

16-3 What to Control?

Chapter 17: Managing Information

17-1 STrategic Importance of Information

17-2 Characteristics and Costs of Useful Information

17-3 Capturing, Processing, and Protecting Information

17-4 Accessing and Sharing Information and Knowledge

Chapter 18: Managing Service and Manufacturing Operations

18-1 Productivity

18-2 Quality

18-3 Service Operations

18-4 Manufacturing Operations

18-5 Inventory

Endnotes

Index

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