Operations Management 13th Edition Stevenson Test Bank

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Operations Management 13th Edition Stevenson Test Bank.

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Product Details:

  • ISBN-10 ‏ : ‎ 1259667472
  • ISBN-13 ‏ : ‎ 978-1259667473
  • Author:  William J Stevenson

Table of contents:

  1. 1 Introduction to Operations Management
  2. Introduction
  3. Production of Goods Versus Providing Services
  4. Why Learn About Operations Management?
  5. Career Opportunities and Professional Societies
  6. Process Management
  7. The Scope of Operations Management
  8. Reading: Why Manufacturing Matters
  9. Operations Management and Decision Making
  10. Reading: Analytics
  11. The Historical Evolution of Operations Management
  12. Operations Today
  13. Reading: Agility Creates a Competitive Edge
  14. Key issues for Today’s Business Operations
  15. Readings: Universities Embrace Sustainability
  16. Diet and the Environment: Vegetarian vs. Nonvegetarian
  17. Operations Tour Wegmans Food Markets
  18. Summary
  19. Key Points
  20. Key Terms
  21. Discussion and Review Questions
  22. Taking Stock
  23. Critical Thinking Exercises
  24. Case Hazel
  25. Selected Bibliography & Further Readings
  26. Problem-Solving Guide
  27. 2 Competitiveness, Strategy, and Productivity
  28. Introduction
  29. Competitiveness
  30. Mission and Strategies
  31. Reading: Amazon Tops in Customer Service
  32. Operations Strategy
  33. Implications of Organization Strategy for Operations Management
  34. Transforming Strategy into Action: The Balanced Scorecard
  35. Productivity
  36. Readings: Why Productivity Matters
  37. Dutch Tomato Growers’ Productivity Advantage
  38. Productivity Improvement
  39. Summary
  40. Key Points
  41. Key Terms
  42. Solved Problems
  43. Discussion and Review Questions
  44. Taking Stock
  45. Critical Thinking Exercises
  46. Problems
  47. Case An American Tragedy: How a Good Company Died
  48. Home-Style Cookies
  49. Hazel Revisited
  50. “Your Garden Gloves”
  51. Operations Tour The U.S. Postal Service
  52. Selected Bibliography and Further Readings

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