Supervision Concepts and Skill-Building 8th Edition Certo Test Bank
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Supervision Concepts and Skill-Building 8th Edition Certo Test Bank.
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Supervision Concepts and Skill-Building 8th Edition Certo Test Bank
Product details:
- ISBN:007802918X
- ISBN-13:9780078029189
- Authors: Samuel Certo
Certo’s Supervision: Concepts and Skill-Building 8e prepares students to be supervisors in a challenging modern workplace. It is based on the premise that organizational variables including diversity in the workforce, computer and communication technology, and the design of organization structures are constantly changing. Overall, this text focuses on discussing important supervision concepts and providing fundamental skills necessary for applying these concepts. Students will learn the critical role of a supervisor in an organization and the abilities needed to be successful.
Table contents:
Chapter 1: Tradition and Contemporary Trends
Chapter 2: Ensuring Quality and Productivity
Chapter 3: Groups, Teams, and Powerful Meetings
Chapter 4: Corporate Social Responsibility, Ethics, and Sustainability
Chapter 5: Managing Diversity
Chapter 6: Reaching Goals: Plans and Controls
Chapter 7: Organizing and Authority
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving, Decision Making, and Creativity
Chapter 10: Communication: Theory and Modern Media
Chapter 11: Motivating Employees
Chapter 12: Problem Employees: Counseling and Discipline
Chapter 13: Managing Time and Stress
Chapter 14: Managing Conflict and Change
Chapter 15: Selecting Employees
Chapter 16: Providing Orientation and Training
Chapter 17: Appraising Performance
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