Consumer behaviour implications for Marketing strategy 7th Edition Quester Solutions Manual

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Consumer behaviour implications for Marketing strategy 7th Edition Quester Solutions Manual.

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Consumer behaviour implications for Marketing strategy 7th Edition Quester Solutions Manual

\Consumer Behaviour: Implications for Marketing Strategy

Product details:

  • ISBN-10 ‏ : ‎ 1743076819
  • ISBN-13 ‏ : ‎ 978-1743076811
  • Author: Pascale

This is the seventh edition of the successful Australian adaptation of Consumer Behaviour by Quester et al (formerly Neal et al). Pascale Quester has taken the lead for this edition, along with Simone Pettigrew, and together these two greatly respected authors established a highly credible author team. They have produced a well-organised book that starts with the decision-making process before clearly articulating the various influences upon it.

This edition covers contemporary topics such as social and mobile consumer behaviour, environmentally friendly products, ethics and the impact of the Internet on consumer protection and privacy. Each chapter is enhanced by a suite of fresh new vignettes, case studies and advertisements, both global and local.

Table contents:

INTRODUCTION Chapter: 1. Consumer behaviour and marketing strategy
PART ONE CONSUMER DECISION PROCESS Chapter: 2. Situational influences Chapter: 3. Problem recognition Chapter: 4. Information search Chapter: 5. Evaluating and selecting alternatives Chapter: 6. Outlet selection and product purchase Chapter: 7. Post-purchase processes, customer satisfaction and consumer loyalty
PART TWO INTERNAL INFLUENCES Chapter: 8. Perception Chapter: 9. Learning and memory Chapter: 10. Motivation, personality and emotion Chapter: 11. Attitude and attitude change
PART THREE EXTERNAL INFLUENCES Chapter: 12. Australasian society: demographics and lifestyles Chapter: 13. Household structure and consumption behaviour Chapter: 14. Group influence and communication Chapter: 15. Social stratification Chapter: 16. Culture and cross-cultural variations in consumer behaviour
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