Industrial Relations in Canada 4th Edition McQuarrie Solutions Manual

1. Chapter 1: An Introduction to Industrial Relations in Canada
2. Introduction
3. What Does the Term “Industrial Relations” Mean?
4. Industrial Relations as an Academic Subject
5. Why Study Industrial Relations?
6. Industrial Relations Legislation in Canada
7. The Question of Jurisdiction
8. Labour Relations Laws
9. Public Sector Labour Relations Legislation
10. Occupation-Specific Labour Relations Legislation
11. Employment Standards Legislation
12. Human Rights Legislation
13. The Charter of Rights and Freedoms
14. The Unionized Workplace in Canada
15. An Overview of the Book
16. Summary
17. Key Terms
18. Discussion Questions
19. Exercises
20. References
21. Chapter 2: Theories of Industrial Relations
22. Introduction
23. The Origin of Unions
24. Theories of Union Origins
25. The Webbs: The Effects of Industrialization
26. Selig Perlman: Unions and the Class System
27. John Commons: The Effects of the Market
28. The Functions of Unions
29. Robert Hoxie: Union Types
30. E. Wight Bakke: Choosing to Join a Union
31. John Dunlop: The Industrial Relations System
32. The Future of Unions
33. Karl Marx and Friedrich Engels: Unions and the Class Struggle
34. Harry Braverman: The Effect of Deskilling
35. Thomas Kochan, Robert McKersie, and Peter Cappelli: New Union and Employer Roles
36. Richard Chaykowski and Anil Verma: The Distinctive Canadian Context
37. Summary
38. Key Terms
39. Discussion Questions
40. Exercises
41. References
42. Chapter 3: History of the Canadian Union Movement
43. Introduction
44. Canada as a Country: Distinct Characteristics
45. Early Canadian Unionism: The 1800s
46. The Industrial Age: The Early 1900s
47. The First World War Era
48. After the First World War
49. The Second World War
50. After the Second World War
51. The 1950s and 1960s
52. The 1970s and 1980s
53. Into the 21st Century
54. Summary
55. Key Terms
56. Discussion Questions
57. Exercises
58. References
59. Chapter 4: The Structure of Canadian Unions
60. Introduction
61. The Local Union
62. Structure of the Local Union
63. Functions of the Local Union
64. Regional, National, and International Unions
65. Structure of Parent Unions
66. Functions of Parent Unions
67. Labour Councils
68. Structure of Labour Councils
69. Functions of Labour Councils
70. Provincial Labour Federations
71. Structure of Provincial Labour Federations
72. Functions of Provincial Labour Federations
73. National and Centralized Labour Federations
74. National Labour Federations
75. Canadian Labour Congress
76. Centralized Labour Federations
77. Quebec Federation of Labour
78. Centrale des syndicats du Québec
79. Confédération des syndicats nationaux
80. International Labour Federations
81. Summary
82. Key Terms
83. Discussion Questions
84. Exercises
85. References
86. Chapter 5: The Organizing Campaign
87. Introduction
88. Factors Affecting Employee Support for a Union
89. Personal Factors
90. Workplace Factors
91. Economic Factors
92. Societal Factors
93. Steps in the Organizing Campaign
94. The Information Meeting
95. The Organizing Committee
96. Factors Affecting the Success of an Organizing Campaign
97. The Application for Certification
98. Sufficient Membership Support
99. Appropriate Bargaining Unit
100. Organizing in the Construction Industry & Organizing Through Voluntary Recognition
101. The Construction Industry
102. Voluntary Recognition
103. Summary
104. Key Terms
105. Discussion Questions
106. Cases
107. References
108. Chapter 6: Establishing Union Recognition
109. Introduction
110. Assessing the Certifi cation Application
111. The Workplace Notice
112. Determining Employee Support
113. The Representation Vote
114. The Hearing
115. Special Circumstances during Certification
116. Certification for a Previously Unionized Workplace
117. Certification If the Parties Change
118. Certification Applications during a Strike or Lockout
119. Unfair Labour Practices
120. Definition and Legislative Philosophy
121. Legislation
122. Dealing with an Unfair Labour Practice Complaint
123. Remedies for Unfair Labour Practices
124. Summary
125. Key Terms
126. Discussion Questions
127. Cases
128. References
129. Chapter 7: Defining and Commencing Collective Bargaining
130. Introduction
131. The Effects of Certification
132. The Framework for Collective Bargaining
133. The Structure of Collective Bargaining
134. The Participants in Collective Bargaining
135. What Can the Parties Bargain For?
136. Preparing to Commence Collective Bargaining
137. Timelines for Collective Bargaining
138. Setting Bargaining Priorities
139. Preparing for the Start of Bargaining
140. Bargaining in Good Faith
141. Summary
142. Key Terms
143. Discussion Questions
144. Cases
145. References
146. Chapter 8: The Collective Bargaining Process
147. Introduction
148. How Do Negotiations Work?
149. Stages of Union-Management Negotiations
150. Pre-negotiation Stage
151. Establishing the Negotiating Range
152. Narrowing the Bargaining Range
153. The Crisis Stage
154. Ratification
155. Negotiation Stages and Negotiation Subprocesses
156. The Subprocesses within Each Bargaining Stage
157. The Role of Bargaining Power in Union-Management Negotiations
158. Two Alternative Models of Union-Management Negotiations
159. The “Cost of Disputes” Model
160. The Mutual Gains Model of Bargaining
161. Summary
162. Key Terms
163. Discussion Questions
164. Cases
165. Collective Bargaining Simulation Exercise
166. Newtown School Dispute
167. References
168. Chapter 9: Strikes and Lockouts
169. Introduction
170. Defining Strikes and Lockouts
171. Why Strikes or Lockouts Happen
172. Motivations for Striking or Locking Out
173. Bargaining Structure
174. Individual Factors
175. Economic Conditions
176. Legislative Restrictions
177. Bargaining Process Factors
178. How Does a Strike or Lockout Begin?
179. What Happens When a Strike or Lockout Takes Place
180. Picketing
181. Replacement Workers
182. Ending a Strike or Lockout
183. Putting Canada’s Strike Record in Context
184. Summary
185. Key Terms
186. Discussion Questions
187. Cases
188. References
189. Chapter 10: Third-Party Intervention during Negotiations
190. Introduction
191. Conciliation
192. Mediation
193. Other Forms of Mediation
194. Interest Arbitration
195. Total-Package Final Offer Selection
196. Item-by-Item Final Offer Selection
197. Mediation-Arbitration
198. Using Conciliation, Mediation, or Arbitration
199. Third-Party Intervention in Private Sector Bargaining Disputes
200. Third-Party Intervention in Public Sector Bargaining Disputes
201. Other Forms of Intervention in the Bargaining Process
202. Final Offer Votes
203. Industrial Inquiry Commission
204. Disputes Inquiry Board
205. Summary
206. Key Terms
207. Discussion Questions
208. Case
209. References
210. Chapter 11: The Grievance Arbitration Process
211. Introduction
212. The Grievance in the Workplace
213. Definition of a Grievance
214. Types of Grievances
215. Timeliness of a Grievance
216. Steps in the Grievance Procedure
217. Duty of Fair Representation
218. The Grievance Arbitration Process
219. Preparing for a Grievance Arbitration
220. The Arbitration Hearing
221. Order of Proceeding
222. Creating the Arbitration Award
223. Problems with the Traditional Grievance Arbitration Process
224. Speed of the Process
225. Formality and Legalism of the Process
226. Cost-Effectiveness of the Process
227. Alternatives to the Traditional Grievance Arbitration Process
228. Expedited Arbitration
229. Grievance Mediation
230. Mediation-Arbitration
231. Summary
232. Key Terms
233. Discussion Questions
234. Cases
235. Exercise
236. References
237. Chapter 12: Changes to the Union or the Employer
238. Introduction
239. Successorship
240. Decertification
241. Union Mergers
242. Technological Change
243. Workplace Restructuring
244. Summary
245. Key Terms
246. Discussion Questions
247. Cases
248. References
249. Chapter 13: Future Issues for Workers, Work Arrangements, Organizations, and the Industrial Relation
250. Introduction
251. Changes in Workforce Demographics
252. Young Workers
253. Female Workers
254. Older Workers
255. Ethnic and Racial Diversity in the Workforce
256. Union Strategies for Dealing with the Changing Workforce
257. Changing Work Arrangements and Practices
258. Work Scheduling
259. Telecommuting
260. Different Employment Relationships
261. New Human Resource Management Practices
262. Union Responses to Changing Work Arrangements and Practices
263. Changes in Organizational Structures
264. Union Responses to Changing Organizational Structures
265. Globalization
266. Union Responses to Globalization
267. What Happens Next? Factors Influencing the Future of Industrial Relations in Canada
268. Legislation
269. Political Influence
270. Union Organizing
271. Summary
272. Key Terms
273. Discussion Questions
274. Case
275. References
276. Glossary
277. Index
278. End User License Agreement

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