Introduction to Materials Management 8th Edition Chapman Test Bank

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  • ISBN-10 ‏ : ‎ 0134156323
  • ISBN-13 ‏ : ‎ 978-0134156323
  • Author:  Stephen N. Chapman, Ann K. Gatewood

Introduction to Materials Managementcovers all the essentials of modern supply chain management, manufacturing planning and control systems, purchasing, and physical distribution. Clearly written and exceptionally user-friendly, it’s content, examples, questions, and problems lead students step-by-step to mastery. Widely adopted by colleges and universities worldwide, this is the only APICS-listed reference text for the Basics of Supply Chain Management (BSCM) CPIM certification examination.

 

Table of Content:

  1. Chapter One Introduction to Materials Management
  2. Introduction
  3. Operating Environment
  4. Order Qualifiers and Order Winners
  5. Manufacturing Strategy
  6. Delivery lead time
  7. The Supply Chain Concept
  8. Supply Chain Concepts
  9. Historical perspective
  10. The growth of the supply chain concept
  11. Supply Chain Metrics
  12. Conflicts in Traditional Systems
  13. What is Materials Management?
  14. Example Problem
  15. Work-in-Process
  16. Example Problem
  17. Manufacturing Planning and Control
  18. Inputs to the manufacturing planning and control system
  19. Physical Supply/Distribution
  20. Summary
  21. Key Terms
  22. Questions
  23. Problems
  24. Chapter Two Production Planning System
  25. Introduction
  26. Manufacturing Planning and Control System
  27. The Strategic Plan
  28. The Strategic Business Plan (Business Plan)
  29. The Production Plan
  30. The Master Production Schedule
  31. The Material Requirements Plan
  32. Purchasing and Production Activity Control
  33. Capacity Management
  34. Sales and Operations Planning
  35. Manufacturing Resource Planning
  36. Enterprise Resource Planning
  37. Making the Production Plan
  38. Establishing Product Groups
  39. Basic Strategies
  40. Chase (demand matching) strategy
  41. Production leveling
  42. Example Problem
  43. Subcontracting
  44. Hybrid strategy
  45. Developing a Make-to-Stock Production Plan
  46. Level production plan
  47. Example Problem
  48. Chase strategy
  49. Developing a Make-to-Order Production Plan
  50. Assemble-to-order
  51. Backlog
  52. Level production plan
  53. Example Problem
  54. Resource Planning
  55. Summary
  56. Key Terms
  57. Questions
  58. Problems
  59. Chapter Three Master Scheduling
  60. Introduction
  61. Summary
  62. Key Terms
  63. Questions
  64. Problems
  65. Chapter Four Material Requirements Planning
  66. Introduction
  67. Nature of Demand
  68. Objectives of MRP
  69. Determine requirements
  70. Keep priorities current
  71. Linkages to Other Manufacturing Planning and Control Functions
  72. MRP Software
  73. Inputs to the Material Requirements Planning System
  74. Bills of Material
  75. Bills of Material Structure
  76. Product tree
  77. Parent–component relationship
  78. Multilevel bill
  79. Multiple bill
  80. Single-level bill
  81. Example Problem
  82. Indented bill
  83. Summarized parts list
  84. Planning bill
  85. Where-Used and Pegging Reports
  86. Where-used report
  87. Pegging report
  88. Uses for Bills of Material
  89. Material Requirements Planning Process
  90. Exploding and Offsetting
  91. Lead time
  92. Exploding the requirements
  93. Offsetting
  94. Planned orders
  95. Example Problem
  96. Gross and Net Requirements
  97. Example Problem
  98. Releasing Orders
  99. Scheduled receipts
  100. Open orders
  101. Net requirements
  102. Example Problem
  103. Basic MRP Record
  104. Capacity Requirements Planning
  105. Low-Level Coding and Netting
  106. Multiple Bills of Material
  107. Using the Material Requirements Plan
  108. Managing the Material Requirements Plan
  109. Priority
  110. Bottom-up replanning
  111. Reducing system nervousness
  112. Example Problem
  113. Summary
  114. Key Terms
  115. Questions
  116. Problems
  117. Chapter Five Capacity Management
  118. Introduction
  119. Definition of Capacity
  120. Capacity Planning
  121. Planning Levels
  122. Capacity Requirements Planning
  123. Inputs
  124. Open orders
  125. Planned order releases
  126. Routings
  127. Work centers
  128. Shop calendar
  129. Capacity Available
  130. Measuring Capacity
  131. Units of output
  132. Standard time
  133. Levels of Capacity
  134. Determining Capacity Available
  135. Available time
  136. Example Problem
  137. Utilization
  138. Example Problem
  139. Efficiency
  140. Example problem
  141. Productivity
  142. Rated capacity
  143. Example Problem
  144. Demonstrated Capacity
  145. Example Problem
  146. Example Problem
  147. Safety capacity
  148. Capacity Required (Load)
  149. Time Needed for Each Order
  150. Example Problem
  151. Example Problem
  152. Load
  153. Example Problems
  154. Work Center Load Report
  155. Scheduling Orders
  156. Making the Plan
  157. Summary
  158. Key Terms
  159. Questions
  160. Problems
  161. Chapter Six Production Activity Control
  162. Introduction
  163. Planning
  164. Implementation
  165. Control
  166. Manufacturing Systems
  167. Flow manufacturing
  168. Intermittent manufacturing
  169. Project manufacturing
  170. Data Requirements
  171. Planning Information
  172. Item master
  173. Product structure (bill of material)
  174. Routing
  175. Work center master
  176. Control Information
  177. Shop order master
  178. Order Preparation
  179. Scheduling
  180. Manufacturing Lead Time
  181. Example Problem
  182. Scheduling Techniques
  183. Example Problem
  184. Operation Overlapping
  185. Example Problem
  186. Operation Splitting
  187. Example Problem
  188. Load Leveling
  189. Scheduling in a Nonmanufacturing Setting
  190. Scheduling Bottlenecks
  191. Theory of Constraints and Drum-Buffer-Rope
  192. Manage the Constraint
  193. Improve the Process
  194. Scheduling with the Theory of Constraints
  195. Example Problem
  196. Example Problem
  197. Implementation
  198. Control
  199. Input/Output Control
  200. Input/output report
  201. Example Problem
  202. Operation Sequencing
  203. Dispatching
  204. Dispatching rules
  205. Example Problem
  206. Production Reporting
  207. Product Tracking
  208. Measurement Systems
  209. Summary
  210. Key Terms
  211. Questions
  212. Problems
  213. Chapter Seven Purchasing
  214. Introduction
  215. Purchasing and Profit Leverage
  216. Purchasing Objectives
  217. Outsourcing
  218. Purchasing Cycle
  219. Receiving and analyzing purchase requisitions
  220. Selecting suppliers
  221. Requesting quotations
  222. Determining the right price
  223. Issuing a purchase order
  224. Following up and delivery
  225. Receiving and accepting goods
  226. Approving supplier’s invoice for payment
  227. Establishing Specifications
  228. Quantity Requirements
  229. Price Requirements
  230. Functional Requirements
  231. Functional specifications and quality
  232. Value analysis
  233. Functional Specification Description
  234. Description by Brand
  235. Description by Specification
  236. Standard specifications
  237. Engineering Drawings
  238. Miscellaneous Attributes
  239. Selecting Suppliers
  240. Sourcing
  241. Factors in Selecting Suppliers
  242. Technical ability
  243. Manufacturing capability
  244. Reliability
  245. After-sales service
  246. Supplier location
  247. Lean capabilities
  248. Other considerations
  249. Price
  250. Identifying Suppliers
  251. Final Selection of Supplier
  252. Price Determination
  253. Basis for Pricing
  254. Example Problem
  255. Competitive Bidding
  256. Price Negotiation
  257. Impact of Material Requirements Planning on Purchasing
  258. Environmentally Responsible Purchasing
  259. Reduce
  260. Reuse
  261. Recycle
  262. Expansion of Purchasing into Supply Chain Management
  263. Some Organizational Implications of Supply Chain Management
  264. Savings Can Be Substantial
  265. Summary
  266. Key Terms
  267. Questions
  268. Problems
  269. Chapter Eight Forecasting and Demand Management
  270. Introduction
  271. Demand Management
  272. Demand Forecasting
  273. Characteristics of Demand
  274. Demand Patterns
  275. Trend
  276. Seasonality
  277. Random variation
  278. Cycle
  279. Stable Versus Dynamic
  280. Dependent Versus Independent Demand
  281. Principles of Forecasting
  282. Collection and Preparation of Data
  283. Forecasting Techniques
  284. Qualitative Techniques
  285. Quantitative Techniques
  286. Extrinsic Techniques
  287. Intrinsic Techniques
  288. Some Important Intrinsic Techniques
  289. Moving Averages
  290. Example Problem
  291. Exponential Smoothing
  292. Example Problem
  293. Seasonality
  294. Seasonal Index
  295. Example Problem
  296. Seasonal Forecasts
  297. Example Problem
  298. Deseasonalized Demand
  299. Example Problem
  300. Example Problem
  301. Tracking the Forecast
  302. Forecast Error
  303. Bias
  304. Random variation
  305. Mean Absolute Deviation
  306. Example Problem
  307. Normal distribution
  308. Uses of mean absolute deviation
  309. Tracking signal
  310. Example Problem
  311. Example Problem
  312. Contingency planning
  313. Safety stock
  314. P/D Ratio
  315. Summary
  316. Key Terms
  317. Questions
  318. Problems
  319. The Current Situation
  320. Past Demand
  321. Assignment
  322. Assignment
  323. Chapter Nine Inventory Fundamentals
  324. Introduction
  325. Aggregate Inventory Management
  326. Item Inventory Management
  327. Inventory and the Flow of Material
  328. Supply and Demand Patterns
  329. Functions of Inventories
  330. Anticipation Inventory
  331. Fluctuation Inventory (Safety Stock)
  332. Lot-Size Inventory
  333. Transportation Inventory
  334. Example Problem
  335. Hedge Inventory
  336. Maintenance, Repair, and Operating (MRO) Supplies
  337. Objectives of Inventory Management
  338. Customer Service
  339. Operating Efficiency
  340. Inventory Costs
  341. Item Cost
  342. Carrying Costs
  343. Example Problem
  344. Ordering Costs
  345. Example Problem
  346. Stockout Costs
  347. Capacity-Associated Costs
  348. Example Problem
  349. Financial Statements and Inventory
  350. Balance Sheet
  351. Example Problem
  352. Balance sheet
  353. Income Statement
  354. Income (profit)
  355. Example Problem
  356. Cash Flow Analysis
  357. Return on Investment
  358. Financial Inventory Performance Measures
  359. Inventory turns
  360. Example Problem
  361. Days of supply
  362. Example Problem
  363. Methods of Evaluating Inventory
  364. First in first out (FIFO)
  365. Last in first out (LIFO)
  366. Average cost
  367. Standard cost
  368. ABC Inventory Control
  369. Steps in Making an ABC Analysis
  370. Example Problem
  371. Control Based on ABC Classification
  372. Summary
  373. Key Terms
  374. Questions
  375. Problems
  376. Assignment
  377. Chapter Ten Order Quantities
  378. Introduction
  379. Stockkeeping Unit (SKU)
  380. Lot-Size Decision Rules
  381. Lot-for-lot
  382. Fixed order quantity
  383. Period order quantity
  384. Costs
  385. Economic Order Quantity
  386. Assumptions
  387. Development of the EOQ Formula
  388. Example Problem
  389. Relevant costs
  390. Example Problem
  391. Trial-and-Error Method
  392. Economic Order Quantity Formula
  393. How to Reduce Lot Size
  394. Variations of the EOQ Model
  395. Monetary Unit Lot Size
  396. Example Problem
  397. Noninstantaneous Receipt Model
  398. Example Problem
  399. Quantity Discounts
  400. Example Problem
  401. Order Quantities for Families of Product When Costs are Not Known
  402. Example Problem
  403. Period Order Quantity
  404. Example Problem
  405. Example Problem
  406. Practical Considerations When Using the EOQ
  407. Lumpy demand
  408. Anticipation inventory
  409. Minimum order
  410. Transportation inventory
  411. Multiples
  412. Order quantities and lean production
  413. Summary
  414. Key Terms
  415. Questions
  416. Problems
  417. Chapter Eleven Independent Demand Ordering Systems
  418. Introduction
  419. Order Point System
  420. Example Problem
  421. Example Problem
  422. Determining Safety Stock
  423. Variation in Demand During Lead Time
  424. Variation in Demand About the Average
  425. Normal distribution
  426. Average or mean
  427. Example Problem
  428. Dispersion
  429. Standard Deviation (đť›”)
  430. Example Problem
  431. Determining the Safety Stock and Order Point
  432. Example Problem
  433. Safety factor
  434. Example Problem
  435. Determining Service Levels
  436. Example Problem
  437. Different Forecast And Lead-Time Intervals
  438. Example Problem
  439. Example Problem
  440. Determining When The Order Point Is Reached
  441. Two-Bin System
  442. Kanbans
  443. Perpetual Inventory Record System
  444. Periodic Review System
  445. Target-Level or Maximum-Level Inventory
  446. Example Problem
  447. Distribution Inventory
  448. Decentralized System
  449. Centralized System
  450. Distribution Requirements Planning
  451. Example Problem
  452. Summary
  453. Key Terms
  454. Questions
  455. Problems
  456. The Current Situation
  457. Assignment
  458. Chapter Twelve Physical Inventory and Warehouse Management
  459. Introduction
  460. Warehousing Management
  461. Warehouse Activities
  462. Cube Utilization and Accessibility
  463. Pallet positions
  464. Example Problem
  465. Accessibility
  466. Cube utilization
  467. Example Problem
  468. Stock Location
  469. Fixed location
  470. Random location (sometimes called floating location)
  471. Zone random storage
  472. Point-of-use storage
  473. Central storage
  474. Order Picking and Assembly
  475. Working stock and reserve stock
  476. Physical Control and Security
  477. Inventory Record Accuracy
  478. Causes of Inventory Record Errors
  479. Measuring Inventory Record Accuracy
  480. Tolerance
  481. Example Problem
  482. Auditing Inventory Records
  483. Periodic (annual) inventory
  484. Housekeeping
  485. Identification
  486. Training
  487. Process
  488. Cycle counting
  489. Count frequency
  490. Example Problem
  491. When to count
  492. Consignment Inventory and Vendor-Managed Inventory (VMI)
  493. Technology Applications
  494. Inventory Traceability
  495. Summary
  496. Key Terms
  497. Questions
  498. Problems
  499. Chapter Thirteen Physical Distribution
  500. Introduction
  501. Channels of Distribution
  502. Reverse Logistics
  503. Physical Distribution
  504. Activities in Physical Distribution
  505. Total Cost Concept
  506. Example Problem
  507. Global Distribution
  508. 3PLs: Third Party Logistics Providers
  509. 4PLs: Fourth Party Logistics Providers
  510. Physical Distribution Interfaces
  511. Marketing
  512. Production
  513. Transportation
  514. Costs of Carriage
  515. Rail
  516. Road
  517. Air
  518. Water
  519. Pipelines
  520. Intermodal
  521. Transportation Scheduling
  522. Legal Types of Carriage
  523. For Hire
  524. Private
  525. Service Capability
  526. Other Transportation Agencies
  527. Transportation Cost Elements
  528. Line Haul Costs
  529. Example Problem
  530. Volume
  531. Example Problem
  532. Physical Distribution
  533. Pickup and Delivery Costs
  534. Terminal-Handling Costs
  535. Billing and Collecting Costs
  536. Total Transportation Costs
  537. Transportation Terms
  538. Incoterms
  539. Warehousing
  540. Role of Warehouses
  541. Transportation consolidation
  542. Product mixing
  543. Service
  544. Warehousing and Transportation Costs
  545. Example Problem
  546. Market Boundaries
  547. Example Problem
  548. Market boundary
  549. Example Problem
  550. Effect on Transportation Costs of Adding More Warehouses
  551. Packaging
  552. Unitization
  553. Material Handling
  554. Multi-Warehouse Systems
  555. Transportation Costs
  556. Inventory Carrying Cost
  557. Warehousing Costs
  558. Material Handling Costs
  559. Packaging Costs
  560. Total Cost
  561. System Service Capability
  562. Summary
  563. Key Terms
  564. Questions
  565. Problems
  566. Chapter Fourteen Products and Processes
  567. Introduction
  568. Need for New Products
  569. Product Development Principles
  570. Simplification
  571. Standardization
  572. Modularization
  573. Specialization
  574. Product and market focus
  575. Process focus
  576. Focused factory
  577. Product Specification and Design
  578. Simultaneous Engineering
  579. Supply Chain Collaboration
  580. Process Design
  581. Factors Influencing Process Design
  582. Processing Equipment
  583. Process Systems
  584. Flow Processes
  585. Intermittent Processes
  586. Project Processes
  587. Process Costing
  588. Selecting the Process
  589. Cost Equalization Point
  590. Increasing Volume
  591. Continuous Process Improvement
  592. The Six Steps in Continuous Process Improvement
  593. Select the Process
  594. Observe
  595. Select
  596. Economic considerations
  597. The human factor
  598. Pareto diagrams
  599. Example Problem
  600. Cause-and-effect diagram
  601. Record
  602. Classes of activity
  603. Operations process charts
  604. Process flow diagram
  605. Analyze
  606. Find the root cause
  607. Example Problem
  608. Develop
  609. Principles of motion economy
  610. Human and environmental factors
  611. Implement
  612. Learning curve
  613. Maintain
  614. Summary
  615. Key Terms
  616. Questions
  617. Problems
  618. Assignment
  619. Chapter Fifteen Lean Production
  620. Introduction
  621. Lean Production
  622. Adding Value
  623. Waste
  624. Waste Caused by Poor Product Specification and Design
  625. Component standardization
  626. Waste Caused in Manufacturing
  627. Poka-Yoke (Fail Safe)
  628. The Lean Production Environment
  629. Flow Manufacturing
  630. Work cells
  631. Process Flexibility
  632. Machine flexibility
  633. Quick changeover
  634. Operator flexibility
  635. Standardized work
  636. Quality Management
  637. Quality at the source
  638. Total Productive Maintenance
  639. Uninterrupted Flow
  640. Uniform plant loading
  641. Valid schedules
  642. Linearity
  643. Continuous Process Improvement
  644. Supplier Partnerships
  645. Partnering
  646. Supplier selection
  647. Supplier certification
  648. Total Employee Involvement
  649. Manufacturing Planning and Control in a Lean Production EnvironmenT
  650. Forecasting
  651. Sales and Operations Planning/Production Planning
  652. Master Production Scheduling
  653. Material Requirements Planning
  654. Capacity Management
  655. Inventory Management
  656. The Push System
  657. The Pull System
  658. The downside of the change
  659. The Kanban System
  660. How it works
  661. Kanban “rules”
  662. Card alternatives
  663. Using the Kanban System for Process Improvement
  664. Some Additional Lean Production Tools and Concepts
  665. Value stream mapping
  666. Kaizen
  667. Takt time
  668. Example
  669. Available work time
  670. Customer demand
  671. Takt time
  672. 5S approach
  673. Visual management
  674. Lean accounting
  675. Comparing ERP, KANBAN, And THEORY Of CONSTRAINTS
  676. Enterprise Resource Planning (ERP)
  677. Advantages
  678. Disadvantages
  679. Lean Production (Kanban)
  680. Advantages
  681. Disadvantages
  682. Theory of Constraints (Drum-Buffer-Rope)
  683. Advantages
  684. Disadvantages
  685. Hybrid Systems
  686. Kanban and MRP
  687. Lean production and theory of constraints
  688. CONWIP
  689. Summary
  690. Key Terms
  691. Questions
  692. Problems
  693. Chapter Sixteen Total Quality Management
  694. Introduction
  695. What Is Quality?
  696. Total Quality Management
  697. Management Commitment
  698. Customer Focus
  699. Employee Involvement
  700. Teams
  701. Communication
  702. Continuous Process Improvement
  703. Supplier Partnerships
  704. Performance Measures
  705. Quality Cost Concepts
  706. Costs of Failure
  707. Costs of Controlling Quality
  708. Variation as a Way of Life
  709. Patterns of Variability
  710. Shape
  711. Center
  712. Spread
  713. Process Capability
  714. Process Capability Index, Cp
  715. Example Problem
  716. Cpk Index
  717. Example Problem
  718. Example Problem
  719. Process Control
  720. Control Charts
  721. Run charts
  722. XÂŻ (X bar) and R chart
  723. Control Limits
  724. Control Charts for Attributes
  725. Other Quality Control Tools
  726. Sample Inspection
  727. Sampling Plans
  728. Consumer’s risk
  729. Producer’s risk
  730. Cost
  731. Example
  732. ISO 9000:2015
  733. Documentation
  734. ISO 26000:2010
  735. ISO 14001:2015
  736. Benchmarking
  737. Six Sigma
  738. Quality Function Deployment
  739. The Relationship of Lean Production, TQM, and ERP
  740. Summary
  741. Key Terms
  742. Questions
  743. Problems
  744. Inspection Report—Spindle
  745. Assignment
  746. Readings
  747. Index
  748. A
  749. B
  750. C
  751. D
  752. E
  753. F
  754. G
  755. H
  756. I
  757. J
  758. K
  759. L
  760. M
  761. N
  762. O
  763. P
  764. Q
  765. R
  766. S
  767. T
  768. U
  769. V
  770. W
  771. X
  772. Z

 

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